01Build
You need something built
Tell us about the website, store, app, portal or custom system you need.
All Things Computers
You know your systems need sorting.We'll help you get started.
Melbourne-based and working across Australia, we help businesses decide what to change and then design or build the website, software, integration, automation or AI system they need.
One person responsibleOwner for every step
- Request01
What needs to happen
- Understand the work02
People · process · exceptions
- Choose what should change03
Rules · people · AI · software
- Run and improve it04
Finish · measure · improve
22 years
01All Things Computers in business
29 years
02Principal consultant in IT
25 years
03Putting systems and solutions together
Melbourne based
04Working across Australia
Which service do I need?
Tell us what you need help with
You do not need to know which technology or service you need. Choose the closest description and we will help with the rest.
02Transform
A business process is causing problems
Tell us where work is being copied, delayed, lost or handled outside the system.
03Advise
You need advice before deciding what to do
Tell us about the issue or choice. We will help work out what information you need.
Not sure which one fits? Tell us what is frustrating you and we will help choose the right starting point.
Where the work gets stuck
Reduce copying, chasing and waiting
We automate the routine steps and keep people involved where a decision or exception needs them.
Today
People copy and chase work by hand
- 01
Different channels
- 02
Check and copy
- 03
Chase approval
- 04
Update again
- 05
Remember what to fix
Managed
The system handles the routine steps
- 01
One intake
- 02
Rules check
- 03
Person decides
- 04
Systems update
- 05
Problem can be retried
Services
We can advise, build or do both
Services used togetherSame consultant
01
Websites and ecommerce
Build a website or store and connect it to the work that follows an enquiry or sale.
02
Business process improvement
Map how the work is done and decide what should change.
03
Business process automation
Automate repeatable work and plan what happens when something fails.
04
AI development and integration
Build AI tools with approved sources, tests and human review.
05
CRM and data integrations
Keep customer and business data consistent across your systems.
06
MarTech integration and attribution
Connect marketing properties, events, verified outcomes and analytics.
07
IT and AI consulting
Get help with a technology decision from an experienced principal consultant.
How we can help
Consultation, implementation or both
Use ATC for advice, delivery or both. One person stays responsible for the important decisions.
Consult
We review the issue, compare the options and document what we recommend.
Implement
Bring an agreed plan and we can build, test, release and hand over the system.
Advice and implementation
The principal consultant who helps make the decision stays involved through delivery.
Platforms and technology
We choose the simplest system that can do the job
We keep systems you already own when they work, connect products where possible and build only what is missing.
Automation
Workflow tools, APIs, webhooks and queues
AI and data
Models, retrieval, evaluation and data stores
Commerce
Shopify, BigCommerce, WooCommerce and bespoke stores
Customer systems
CRM, customer data, campaign and analytics tools
Business systems
Finance, operations, documents and reporting
Custom products
Web, mobile, portals and internal tools
AI services
We help you decide whether AI is the right choice
We compare AI with simpler options, check the risks and costs, and build it only when it is the right choice.
01
AI consulting
Work through the AI issue and document a practical recommendation.
02
AI automation
Use AI for messy inputs while rules and people control the action.
03
AI development
Build knowledge and agent systems around approved sources and tests.
04
AI governance
Set ownership, data, testing, approval and incident controls.
Plan for problems
Record every action and give each exception an owner
We define what happens when information is missing, an approval is late or a connected system fails.
01 / REQUESTValidate input
02 / DECIDERule, AI or person
03 / PROBLEMPerson responsible
04 / RECOVERRetry or safe stop
How ATC works
You can review the work at every stage
We understand the problem, map the current work, plan the change, build it, test it and hand it over. You can stop after the advice or continue through implementation.
- 01
Understand
Agree on the problem, owner and decision.
You receive / Problem brief - 02
Map
Record how the process works, including exceptions.
You receive / Current process - 03
Plan
Compare process changes, integrations, automation, AI and software.
You receive / Proposed approach - 04
Build
Deliver the smallest version that solves the agreed problem.
You receive / Working version - 05
Test
Check the result against the agreed requirements.
You receive / Test results - 06
Support
Set ownership, monitoring, recovery and the next review.
You receive / Support guide
Use the method
See whether one workflow is ready to automate
The assessment checks whether the process is stable, measurable and ready to automate. It gives you a next step without asking for detailed process data.
01Clear starting point
02Work volume known
03Unusual cases listed
04Systems can connect
05Person responsible
06Current time and cost measured
Methods you can use
Free tools for common technology decisions
Open all guidesMelbourne base
Working with organisations across Australia
We can work remotely. Face-to-face process mapping and sessions with your team can be arranged when meeting in person will help.
Australia-wide
How we work Your next decision
Tell us what isn't working
You do not need a finished brief or a budget. Describe the problem, frustration or thing you want built and we will help work out what to do next.
Questions
Questions people ask us
What does All Things Computers actually do?
We work out what your business needs from technology, then build it. That covers websites, online stores, apps, custom software, automation and AI work, plus advice when you are not sure which of those you need. Melbourne based, working with businesses across Australia.
Do you provide IT support?
No. We do not do helpdesk, printers, password resets, server patching or network monitoring. Plenty of Melbourne companies do that well and we will happily point you at one. We are who you call when the way your business runs has stopped making sense.
How much does a project cost?
It depends on what you are building, and we will give you an initial range after we understand the work. As a practical guide, integration work usually starts around A$5,000 and website projects around A$10,000. Tell us what you are trying to do and we will explain what is likely to affect the price.
Do you work with businesses outside Melbourne?
Yes. Discovery, design and delivery all run fine remotely and most of our work does. When a process mapping session benefits from everyone being in one room, we will come to you.
I know something is wrong but not what to fix. Can you help with that?
That is the most common call we get. You do not need to diagnose the problem first. Describe the frustration and we will work out what is underneath it, which is usually not what people expect.